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Patient flow in the NHS refers to a patient’s progression through the various stages of care in the healthcare system. Read this article to learn how focusing on patient flow management offers a solution to reduce waiting lists and backlogs .

Here is an example final presentation from Gavin Church & David McFadden about the Sheffield Community Stroke Service.

Here is an example final presentation from Helen Pratt about the Manchester Delirium Big Room.

Here is an example final presentation from Teresa Lean about the Lancashire and South Cumbria Advanced Care Planning Big Room.

Here is Fran Hartley’s presentation about her Q is P journey

Here is Rachel Chappell’s presentation about her Q is P journey

Coaches training as part of our virtual training cohort in Sheffield were joined by experienced coaches at a ‘Building a Big Room’ workshop. The Big Room is the foundation of the Flow Coaching Academy’s (FCA) methodology and a key component of the training programme.

In stage 4 of the course our coaches put improvement into practise and start to learn how to coach others in improvement. These coaching cards are used as part of an interactive exercise to help coaches to develop their skills in different situations.

Stage 6 of the course focuses on how our Flow Coaches are developing, this is a template of a development plan.

During stage 4 of the course, Flow Coaches are introduced to Arts and Pearls, adapted from The American Academy of Communication in Healthcare. Its a tool to help coaches developing their skills in coaching conversations.

To help Flow Coaches develop coaching skills here are some reframing cards to practice reframing.

Get some practical coaching skills that help Big Rooms focus on their goals and less on the problems.