Building a Big Room

Big Rooms are the foundation of the FCA methodology. It is a weekly coached meeting where people come together to build relationships, collaborate and develop a shared purpose for improvement.

  • Big Rooms are made up of a wide range of people who work within or are connected to a pathway.
  • Through the Big Rooms FCA trained coaches enable teams to create a culture of continuous improvement.
  • Big Rooms enable participants to create a flattened hierarchy where everyone’s opinions and perspective are valuable.
  • Ultimately, the Big Room process allows front-line staff to take ownership of the improvement work.

Big Room teams use a range of data to build an understanding of the pathway using the 5Vs framework.

The FCA Roadmap then provides a structure for the way forward. View the Roadmap.