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Flow Coaching

The Flow Coaching Academy (FCA) exists to enable staff in every healthcare organisation to continuously improve patient care and experience. Built from within the NHS, for the NHS, Flow Coaching methodology harnesses the energy and ideas of staff at all levels to create positive change.

Search for the resource you need

You will find a comprehensive list of categories and topics on the All resources page

Over the years, there have been many different kinds of people involved in Flow, interested in Flow and using Flow materials.

We hope there will be many new and existing users coming to this site to use our innovative approach and the materials involved, so we have created bundles which will allow users to access Flow from different standpoints.

Get started with Flow Coaching:

What is the FCA?
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Info Videos

What is the FCA?

Watch our video ‘What is the FCA?’ to find out more about the Flow Coaching Academy to learn about how we help others to continuously improve patient care

About the FCA

Enabling Improvement in Healthcare
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News Archive

Enabling Improvement in Healthcare

Enabling Improvement In Healthcare

Creating a Continuous Improvement Culture  @ Lancashire Teaching Hospitals
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Learning Reports

Creating a Continuous Improvement Culture @ Lancashire Teaching Hospitals

Continuous Improvement Culture

The FCA Approach

7 March 2024

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Case Study

Boosting the Experience of Dialysis. A case study from the FCA Sheffield Vascular Access Big Room.

Healthcare Service Design

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Learning Resources

The FCA Roadmap to Improvement

FCA Methodology (Our Approach)

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Learning Sessions

Building a Big Room Seminar

Coaching Skills