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Tom Downes discusses how the The Flow Coaching Academy’s ‘Improving with people first’ methodology has enabled the implementation of their new Frailty Virtual Ward.

Flow coach Susana Pereira discusses the Flow Coaching Academy and where the methodology works.

Lila Piling discusses the Flow Coaching Academy and the benefits it’s had on the team.

Flow coach Penny Neild talks about the Flow Coaching Academy and the benefits the programme has had.

Flow coach Susan Bishop talks about the benefits they have seen from being part of the Flow Coaching Academy.

Ailsa Brotherton talks about how the Flow Coaching Academy has facilitated cross-organisational engagement in improvement.

Flow coach Arnab Bhowmick talks about the benefits of the programme and the improvements they have made in short periods of time.

Flow coach Claire Benjamin, talks about why she wanted to join the Flow Coaching Academy.

Flow coach Adam Smith discusses the roles that data and analysis play in the FCA methodology and has a little advice for anyone considering getting involved with the programme.

Flow Coach Katie Smith, discusses how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway.

Flow coach Dan Lagadu, discusses his experience in multiple improvement methodologies and what makes the FCA’s programme different from other approaches.

Khalid Aziz, tells us about his journey with the FCA and how the methodology is supporting him and the team to deliver their vision in the NHS.