e-Learning: 5Vs to PDSA
An e-Learning module that helps coaches understand why we work on Flow, ownership vs buy-in. More information on the Team Coaching model, understanding the FCA approach, Roadmap and 5V’s, including some great case study examples.
e-Learning: An Introduction to Quality Improvement
An e-Learning module that helps users understand what we mean by Quality Improvement, what’s required and why it matters.
e-Learning: Behaviour Change and COM-B
In this e-Learning Module you will be able to describe the potential impact of change, describe and understand the COM-B model developed by Susan Michie. Connect how COM-B model can help support the Big Room.
e-Learning: Benchmarking
By completing this e-Learning module you will be able able to explain the concept of benchmarking. Identify how you can help teams frame a range of possible measures around a theme/global aim using the value compass. Develop a value compass.
e-Learning: Building an FCA Big Room
An e-Learning module that explains: What a Big Room is, where the concept came from, why it works and what conditions you need for success. It also examines the key structural elements, how to get started and what approach to take.
e-Learning: Coaching PDSA
In this e-Learning module you will reflect on challenges and complexity of improvement. Spend time preparing to coach the Big Room and learn how to scale testing in your Big Room. You will also be able to describe the elements of the model for improvement.
e-Learning: Coaching Roadblocks
In this e-Learning Module you will learn how to identify common roadblocks, consider road block themes experienced in your coaching so far.
e-Learning: Coaching Scenarios
This e-Learning module is constructed as a game to enable Flow Coaches to try out their coaching skills in different scenarios.
e-Learning: Data Gathering and Analysis
In this e-Learning module learn about data collection & analysis in the context of the FCA Roadmap. Be able to describe the principles of measurement for improvement and know how to create and interpret run charts.
e-Learning: Driver Diagrams
By completing this e-Learning module you will be able to describe the key parts of a driver diagram, discuss how they help manage and structure multiple improvements. Describe the process of coaching the Big Room to complete a driver diagram and create your own.
e-Learning: Effective Meeting Skills
An e-Learning module that helps coaches create a psychologically safe space for the Big Room meetings to take place in person or online.
e-Learning: Helping and Humble Enquiry
An e-Learning module that helps coaches understand helpful and unhelpful helping. How to humbly enquire to build ownership and engagement and common pitfalls to consider when coaching a Big Room.
e-Learning: Identifying and Reducing Waste
In this e-Learning module you learn how to define waste, describe the 8 Lean wastes and identify some strategies. You will start identifying waste in your pathway.
e-Learning: Improving System Flow
By completing this e-Learning Module you will be able to explain Takt Time and know how you can use this concept in your pathway redesign work.
e-Learning: Measurement Basics
An e-Learning module that helps users understand why we measure, measurement techniques and the FCA improvement structure.
e-Learning: Patient Co-production
An e-Learning module that explains: What a Big Room is, where the concept came from, why it works and what conditions you need for success. It also examines the key structural elements, how to get started and what approach to take.