e-Learning: Pivot Tables and Creating Run Charts
In this e-Learning module learn how to gather data for your Big Room needs, manipulate it using Pivot tables and how to create a Run chart and analyse it.
e-Learning: Pre-Phase and Getting Ready
An e-Learning module that helps coaches understand the principles of Pre-Phase & Getting ready, what this means in Flow Coaching. It also includes getting started with the Team Coaching Model and preparing to get started with the Big Room.
e-Learning: Process Gantt Charts
In this e-Learning module you learn how Process Gantt charting is useful and how it can help visualise key constraints in a process, which can aid the Big Room team to identify tests of change.
e-Learning: Process Mapping and Mapping Your Pathway
An e-Learning module that helps coaches define a process, understand the benefits of process mapping and create a high level process map for their pathway.
e-Learning: Programme Overview
An e-Learning module that helps users navigate the course, learn about the FCA programme, approach and fundamentals
e-Learning: Quality is Personal (Q is P)
In this e-L-learning module get an introduction to the improvement template, connect the improvement science and concepts to your learning.
e-Learning: Reducing Queues and Waiting
In this e-Learning Module you will gain an understanding or ‘Little’s Law’ be able to explain Erlang’s rule of thumb and how it might apply in healthcare.
e-Learning: Reflections on Coaching Development
In this e-Learning Module you will review your strengths and opportunities for further development. You will be invited to create an action plan to intentionally develop your coaching skills.
e-Learning: Relational Co-ordination
In this e-Learning module learn that relational co-ordination is a thinking tool, with 7 dimensions that you can apply to your thinking when coaching a Big Room. Developing a relational approach is at the heart of the Big Room.
e-Learning: Spaghetti Diagrams
By completing this e-Learning module you will be able to explain how spaghetti diagrams visualise the process, as well as learn how to interpret them and create your own.
e-Learning: Statistical Process Control Charts (SPC)
By completing this e-Learning module you will be learn how SPC charts can be used in improvement, test your knowledge of SPC rules, identify types of variation.
e-Learning: System Dynamics Measures
In this e-Learning Module you will learn how to describe the concepts of system dynamics, differentiate between the different system measures and apply the learning in a real life context.
e-Learning: The Theory of Constraints
By completing this e-Learning Module you will understand the Theory of Constraints, a thinking tool for improvement. Identify and apply the theory to eliminate constraints and produce your own example.
e-Learning: Themes and Global Aims
An E-learning module that explains what a Theme and Global aim is and why they are useful, take a look at some examples and have a go at drafting a Global aim.
e-Learning: Time Management
By completing this e-Learning Module you will learn; Time is the most reported roadblock. Learn approaches to learning and planning that can help you to understand how we use time. Explore delegation and developing the skill.
e-Learning: Transition and Sustainability
This e-Learning Module is the last in our training, you revisit the team coaching model and explore what you have learnt and how your coaching has developed. You will develop a plan for sustainability and transition from the taught element of the course.