Stakeholder Template & Communication Plan

Used by Flow Coaches in the Pre-Phase part of the course, ahead of building their Big Room to map stakeholders and make a plan for communication.

System Site Visit Checklist

A checklist for Flow Coaches to use in the Pre-Phase to support them to carry out a site visit to help understand, the process and structure, social patterns and environment of their chosen pathway.

The FCA 5 V’s

Here are the 5 V’s that will help to assess and understand a pathway.

The FCA Big Room

Here is an overview about the engine room of the FCA methodology the Big Room; including how to build one.

The FCA Roadmap to Improvement

Here is the FCA roadmap to improvement which details all of the key methodology used on the course.

The Role Of A Flow Coach

Here is everything you need to know about the role a Flow Coach can play when making pathway improvements that stick.

Troika Instructions

During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.

Understanding Time Series Data & Run Charts

A guide to help you interpret understand the data you can gather from your Run Charts.

What is Public Narrative: Self, Us & Now 2009

Read this Harvard article to learn more about story telling and its role in building your Big Room shared vision.