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3 min
Stakeholder Template & Communication Plan
Used by Flow Coaches in the Pre-Phase part of the course, ahead of building their Big Room to map stakeholders and make a plan for communication.
FCA Methodology (Our Approach)
3 min
System Site Visit Checklist
A checklist for Flow Coaches to use in the Pre-Phase to support them to carry out a site visit to help understand, the process and structure, social patterns and environment of their chosen pathway.
FCA Methodology (Our Approach)
15 min
e-Learning: Pre-Phase and Getting Ready
An e-Learning module that helps coaches understand the principles of Pre-Phase & Getting ready, what this means in Flow Coaching. It also includes getting started with the Team Coaching Model and preparing to get started with the Big Room.
FCA Methodology (Our Approach)
15 min
e-Learning: 5Vs to PDSA
An e-Learning module that helps coaches understand why we work on Flow, ownership vs buy-in. More information on the Team Coaching model, understanding the FCA approach, Roadmap and 5V’s, including some great case study examples.
FCA Methodology (Our Approach)
15 min
e-Learning: Process Mapping and Mapping Your Pathway
An e-Learning module that helps coaches define a process, understand the benefits of process mapping and create a high level process map for their pathway.
Patient Flow & Pathway Improvement
