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The FCA share with you what we think are the key ingredients are for Enabling improvement in healthcare.

The team spent 48 hours spreading the FCA magic at the UK’s biggest and most significant gathering of healthcare professionals.

Used by Flow Coaches in the Pre-Phase part of the course, ahead of building their Big Room to map stakeholders and make a plan for communication.

Read this article that explains the difference between Buy-in and Ownership. This is an important concept to support Flow Coaches when establishing their Big Room.

An exercise to help Flow Coaches deal with resistance and develop their coaching skills.

Here is everything you need to know about the role a Flow Coach can play when making pathway improvements that stick.

Flow coach Susana Pereira discusses the Flow Coaching Academy and where the methodology works.

Guidance, hints, and tips about using your coaching skills in the virtual world to enhance your meetings online.

Ailsa Brotherton talks about how the Flow Coaching Academy has facilitated cross-organisational engagement in improvement.

Watch our video which explains how the COM-B model can help you and your team understand the key elements required for behaviour change.

The session slides for SG6: Behaviour Change and COM-B.

The session slides for DG2: Building a Big Room.