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A well known exercise in the Quality Improvement community and not a concept developed by the FCA. These are instructions to use the online tool to help Flow Coaches appreciate improvement in practise.

During stage 4 of the course, Flow Coaches are introduced to Arts and Pearls, adapted from The American Academy of Communication in Healthcare. Its a tool to help coaches developing their skills in coaching conversations.

An Excel template to support you to complete a Gantt Chart.

A Word template to support you to complete a value compass for your pathway.

A PPT template to support you to assess Flow in your pathway.

A PPT template to support you to create your Quality is Personal exercise.

A Word template to support you carry out PDSA’s in your Big Room.

A Word template to support you identify waste in your Big Room pathway.

A Word template to support you to create an Improvement Template for your Big Room.

A PPT template to support you to create a Fishbone Diagram for your Big Room.

In this e-L-learning module get an introduction to the improvement template, connect the improvement science and concepts to your learning.

In this e-Learning module learn about data collection & analysis in the context of the FCA Roadmap. Be able to describe the principles of measurement for improvement and know how to create and interpret run charts.