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Action Phase Seminar
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Learning Sessions
45 min

Action Phase Seminar

The session slides for the Action Phase Seminar.

Coaching Skills

e-Learning: Measurement Basics
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e-Learning Modules
15 min

e-Learning: Measurement Basics

An e-Learning module that helps users understand why we measure, measurement techniques and the FCA improvement structure.

Data Skills

e-Learning: Quality is Personal (Q is P)
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e-Learning Modules
15 min

e-Learning: Quality is Personal (Q is P)

In this e-L-learning module get an introduction to the improvement template, connect the improvement science and concepts to your learning.

FCA Methodology (Our Approach)

e-Learning: Data Gathering and Analysis
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e-Learning Modules
15 min

e-Learning: Data Gathering and Analysis

In this e-Learning module learn about data collection & analysis in the context of the FCA Roadmap. Be able to describe the principles of measurement for improvement and know how to create and interpret run charts.

FCA Methodology (Our Approach)

e-Learning: Pivot Tables and Creating Run Charts
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e-Learning Modules
15 min

e-Learning: Pivot Tables and Creating Run Charts

In this e-Learning module learn how to gather data for your Big Room needs, manipulate it using Pivot tables and how to create a Run chart and analyse it.

FCA Methodology (Our Approach)

Run Chart Template
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QI Templates
10 min

Run Chart Template

An Excel template to support you to make a Run Chart.eaders to track Coaches progress and attendance

Data Skills

e-Learning: Statistical Process Control Charts (SPC)
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e-Learning Modules
15 min

e-Learning: Statistical Process Control Charts (SPC)

By completing this e-Learning module you will be learn how SPC charts can be used in improvement, test your knowledge of SPC rules, identify types of variation.

Data Skills

Improvement in Practise Seminar
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Learning Sessions
60 min

Improvement in Practise Seminar

The session slides for day 1 and day 2 of the Improvement in Practice Seminar.

Coaching Skills

Coaching Perspectives: Adam Smith
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Interviews
1 min

Coaching Perspectives: Adam Smith

Flow coach Adam Smith discusses the roles that data and analysis play in the FCA methodology and has a little advice for anyone considering getting involved with the programme.

Coaching Point of View

Pre-Phase & Getting Ready Seminar
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Learning Sessions
60 min

Pre-Phase & Getting Ready Seminar

Here are the session slides for day 1 and day 2 of the Pre-Phase and Getting Ready Seminar.

Coaching Skills

Subgroup 7: Reducing Queues and Waiting
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Learning Sessions
30 min

Subgroup 7: Reducing Queues and Waiting

The session slides for SG7: Reducing Queues and Waiting.

Data Skills

How to Produce a Statistical Process Control (SPC) Chart
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Learning Resources
3 min

How to Produce a Statistical Process Control (SPC) Chart

A step-by-step guide to help you create Statistical Process Control (SPC) Charts.

Data Skills