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1 min
Coaching Perspectives: Katie Smith
Flow Coach Katie Smith, discusses how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway.
Coaching Point of View
1 min
Coaching Perspectives: Daniel Lagadu
Flow coach Dan Lagadu, discusses his experience in multiple improvement methodologies and what makes the FCA’s programme different from other approaches.
Coaching Point of View
2 min
Coaching Perspectives: Dr Khalid Aziz
Khalid Aziz, tells us about his journey with the FCA and how the methodology is supporting him and the team to deliver their vision in the NHS.
Coaching Point of View
5 min
Big Room Transition and Sustainability Template
A PowerPoint template to support you to reflect on your journey through your improvement work and to make predictions for your next 12 months.
Improvement Tools
30 min
Subgroup 5: Statistical Process Control Charts
The session slides for SG5: Statistical Process Control Charts.
Data Skills
30 min
Subgroup 3: Quality is Personal
The session slides for SG3: Quality is Personal.
Coaching Point of View
30 min
Subgroup 2: Building a Big Room
The session slides for DG2: Building a Big Room.
FCA Methodology (Our Approach)
5 min
The One-Stop Neck Lump Clinic. A case study from the Head and Neck Cancer Pathway at FCA Yorkshire
The Head and Neck Cancer Big Room looked at how they could reduce the time it took for patients to receive treatment. Their aim was to lessen the risk of tumour progression, increased morbidity and additional treatments.
Healthcare Service Design
