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Coaching Perspectives: Katie Smith
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Interviews
1 min

Coaching Perspectives: Katie Smith

Flow Coach Katie Smith, discusses how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway.

Coaching Point of View

Coaching Perspectives: Daniel Lagadu
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Interviews
1 min

Coaching Perspectives: Daniel Lagadu

Flow coach Dan Lagadu, discusses his experience in multiple improvement methodologies and what makes the FCA’s programme different from other approaches.

Coaching Point of View

Positive Change: The Lancashire and South Cumbria Story
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Info Videos
2 min

Positive Change: The Lancashire and South Cumbria Story

Learn about the positive change at Lancashire when they adopted the FCA methodology and became an FCA Academy.

Enabling Improvement In Healthcare

Coaching Perspectives: Dr Khalid Aziz
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Interviews
2 min

Coaching Perspectives: Dr Khalid Aziz

Khalid Aziz, tells us about his journey with the FCA and how the methodology is supporting him and the team to deliver their vision in the NHS.

Coaching Point of View

Pre-Phase & Getting Ready Seminar
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Learning Sessions
60 min

Pre-Phase & Getting Ready Seminar

Here are the session slides for day 1 and day 2 of the Pre-Phase and Getting Ready Seminar.

Coaching Skills

Preventing sepsis patients needing critical care. A case study from Lancashire & South Cumbria’s Sepsis Big Room.
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Case Study
5 min

Preventing sepsis patients needing critical care. A case study from Lancashire & South Cumbria’s Sepsis Big Room.

This case study provides an overview of how the team has been working to provide sepsis patients with earlier access to treatment.

Patient Safety & Experience

Streamlining care services for frailty patients. A case study from Lancashire & South Cumbria’s Frailty Big Room.
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Case Study
5 min

Streamlining care services for frailty patients. A case study from Lancashire & South Cumbria’s Frailty Big Room.

Using Flow Coaching Academy Roadmap to Improvement the team in Lancashire and South Cumbria have successfully reduced waiting times.

Patient Flow & Pathway Improvement

Coaching a multi-disciplinary team to improve patient care. A case study from Portsmouth’s Orthopaedic Big Room.
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Case Study
5 min

Coaching a multi-disciplinary team to improve patient care. A case study from Portsmouth’s Orthopaedic Big Room.

Portsmouth Hospitals University NHS Trust recognised that there was no standardised pathway for elective Revision Joint patients, so they established the Big Room to help improve care for patients.

Patient Flow & Pathway Improvement

Supporting Dementia patients and their carers. A case study from FCA Yorkshire’s Dementia Big Room.
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Case Study
5 min

Supporting Dementia patients and their carers. A case study from FCA Yorkshire’s Dementia Big Room.

FCA Yorkshire’s Dementia Big Room looked at how they could improve care for Dementia patients in primary care settings to prevent the number of patients admitted to hospitals in Sheffield.

Patient Safety & Experience

Subgroup 1: Introduction to Subgroups
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Learning Sessions
30 min

Subgroup 1: Introduction to Subgroups

The session slides for SG1: Introduction to Subgroups.

FCA Methodology (Our Approach)

Creating Pivot Tables
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Learning Resources
3 min

Creating Pivot Tables

Pivot tables are a useful way of synthesising data. Here is some information on creating and using Pivot Tables.

Data Skills

Access & Flow with Barnet, Enfield and Haringey
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News Archive
5 min

Access & Flow with Barnet, Enfield and Haringey

The Access & Flow Big Room is concerned with the service users’ journey through acute care and the significant imbalance between demand and capacity

Patient Flow & Pathway Improvement