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Coaching Perspectives: Katie Smith
Flow Coach Katie Smith, discusses how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway.
Coaching Point of View
Coaching Perspectives: Daniel Lagadu
Flow coach Dan Lagadu, discusses his experience in multiple improvement methodologies and what makes the FCA’s programme different from other approaches.
Coaching Point of View
Positive Change: The Lancashire and South Cumbria Story
Learn about the positive change at Lancashire when they adopted the FCA methodology and became an FCA Academy.
Enabling Improvement In Healthcare
Coaching Perspectives: Dr Khalid Aziz
Khalid Aziz, tells us about his journey with the FCA and how the methodology is supporting him and the team to deliver their vision in the NHS.
Coaching Point of View
Pre-Phase & Getting Ready Seminar
Here are the session slides for day 1 and day 2 of the Pre-Phase and Getting Ready Seminar.
Coaching Skills
Preventing sepsis patients needing critical care. A case study from Lancashire & South Cumbria’s Sepsis Big Room.
This case study provides an overview of how the team has been working to provide sepsis patients with earlier access to treatment.
Patient Safety & Experience
Streamlining care services for frailty patients. A case study from Lancashire & South Cumbria’s Frailty Big Room.
Using Flow Coaching Academy Roadmap to Improvement the team in Lancashire and South Cumbria have successfully reduced waiting times.
Patient Flow & Pathway Improvement
Coaching a multi-disciplinary team to improve patient care. A case study from Portsmouth’s Orthopaedic Big Room.
Portsmouth Hospitals University NHS Trust recognised that there was no standardised pathway for elective Revision Joint patients, so they established the Big Room to help improve care for patients.
Patient Flow & Pathway Improvement
Supporting Dementia patients and their carers. A case study from FCA Yorkshire’s Dementia Big Room.
FCA Yorkshire’s Dementia Big Room looked at how they could improve care for Dementia patients in primary care settings to prevent the number of patients admitted to hospitals in Sheffield.
Patient Safety & Experience
Subgroup 1: Introduction to Subgroups
The session slides for SG1: Introduction to Subgroups.
FCA Methodology (Our Approach)


