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In stage 4 of the course our coaches put improvement into practise and start to learn how to coach others in improvement. These coaching cards are used as part of an interactive exercise to help coaches to develop their skills in different situations.

An exercise to help Flow Coaches deal with resistance and develop their coaching skills.

A well known exercise in the Quality Improvement community and not a concept developed by the FCA. These are instructions to use the online tool to help Flow Coaches appreciate improvement in practise.

When Flow Coaches join our course they complete this template about their hopes and fears for the course and the experience ahead of them.

Stage 6 of the course focuses on how our Flow Coaches are developing, this is a template of a development plan.

Watch our video which gives you a detailed insight into the FCA and what makes us different.

During stage 4 of the course, Flow Coaches are introduced to Arts and Pearls, adapted from The American Academy of Communication in Healthcare. Its a tool to help coaches developing their skills in coaching conversations.

To help Flow Coaches develop coaching skills here are some reframing cards to practice reframing.

Get some practical coaching skills that help Big Rooms focus on their goals and less on the problems.

During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.

The session slides for SG8: Improving System Flow and Theory of Constraints.

To help with understanding a Driver Diagram, take a look at these examples.