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15 min
e-Learning: Quality is Personal (Q is P)
In this e-L-learning module get an introduction to the improvement template, connect the improvement science and concepts to your learning.
FCA Methodology (Our Approach)
15 min
e-Learning: Data Gathering and Analysis
In this e-Learning module learn about data collection & analysis in the context of the FCA Roadmap. Be able to describe the principles of measurement for improvement and know how to create and interpret run charts.
FCA Methodology (Our Approach)
15 min
e-Learning: Pivot Tables and Creating Run Charts
In this e-Learning module learn how to gather data for your Big Room needs, manipulate it using Pivot tables and how to create a Run chart and analyse it.
FCA Methodology (Our Approach)
15 min
e-Learning: Relational Co-ordination
In this e-Learning module learn that relational co-ordination is a thinking tool, with 7 dimensions that you can apply to your thinking when coaching a Big Room. Developing a relational approach is at the heart of the Big Room.
Coaching Skills
15 min
e-Learning: Coaching PDSA
In this e-Learning module you will reflect on challenges and complexity of improvement. Spend time preparing to coach the Big Room and learn how to scale testing in your Big Room. You will also be able to describe the elements of the model for improvement.
Coaching Skills
15 min
e-Learning: Identifying and Reducing Waste
In this e-Learning module you learn how to define waste, describe the 8 Lean wastes and identify some strategies. You will start identifying waste in your pathway.
FCA Methodology (Our Approach)
15 min
e-Learning: Process Gantt Charts
In this e-Learning module you learn how Process Gantt charting is useful and how it can help visualise key constraints in a process, which can aid the Big Room team to identify tests of change.
FCA Methodology (Our Approach)
15 min
e-Learning: Spaghetti Diagrams
By completing this e-Learning module you will be able to explain how spaghetti diagrams visualise the process, as well as learn how to interpret them and create your own.
FCA Methodology (Our Approach)
15 min
e-Learning: Driver Diagrams
By completing this e-Learning module you will be able to describe the key parts of a driver diagram, discuss how they help manage and structure multiple improvements. Describe the process of coaching the Big Room to complete a driver diagram and create your own.
FCA Methodology (Our Approach)
15 min
e-Learning: Statistical Process Control Charts (SPC)
By completing this e-Learning module you will be learn how SPC charts can be used in improvement, test your knowledge of SPC rules, identify types of variation.
Data Skills
15 min
e-Learning: Benchmarking
By completing this e-Learning module you will be able able to explain the concept of benchmarking. Identify how you can help teams frame a range of possible measures around a theme/global aim using the value compass. Develop a value compass.
Improvement Tools
