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During stage 4 of the course, Flow Coaches are introduced to Arts and Pearls, adapted from The American Academy of Communication in Healthcare. Its a tool to help coaches developing their skills in coaching conversations.

To help Flow Coaches develop coaching skills here are some reframing cards to practice reframing.

Get some practical coaching skills that help Big Rooms focus on their goals and less on the problems.

During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.

To help with understanding a Driver Diagram, take a look at these examples.

Here is the FCA roadmap to improvement which details all of the key methodology used on the course.

Here are the 5 V’s that will help to assess and understand a pathway.

Find out what it takes to become a successful Flow Coach.

Here is everything you need to know about the role a Flow Coach can play when making pathway improvements that stick.

A resource for Flow Coaches to use throughout their 12 month journey on the course.

A step-by-step guide to help you create Statistical Process Control (SPC) Charts.

A guide to help you interpret understand the data you can gather from your Run Charts.