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3 min
How does the FCA work?
Watch our video to learn more about how the FCA programme works to enable improvement in healthcare.
About the FCA
5 min
Enabling Improvement in Healthcare
The FCA share with you what we think are the key ingredients are for Enabling improvement in healthcare.
Enabling Improvement In Healthcare
45 min
Creating a Continuous Improvement Culture @ Lancashire Teaching Hospitals
A guide developed to support FCA’s to embed the FCA way in their organisations.
Continuous Improvement Culture
10 min
Coaching & Leading Improvement
Patient flow in the NHS refers to a patient’s progression through the various stages of care in the healthcare system. Read this article to learn how focusing on patient flow management offers a solution to reduce waiting lists and backlogs .
Coaching Skills
10 min
Pathway Improvement in Healthcare
In the NHS, a healthcare pathway is the route a patient takes in receiving care or treatment. So what does healthcare pathway improvement mean?
Patient Flow & Pathway Improvement
30 min
The FCA Brochure 2022/23
This is a historic record of the FCA Brochure that was created to support customers to learn more about the ‘Improving with people first’ course and the wider FCA programme
About the FCA
20 min
A coaching perspective through the FCA
A coach’s journey through The Flow Coaching Academy’s ‘Improving with People First’ course is a truly unique experience, find out what they had to say in this article in which different coaches walk us through the stages of the course.
Coaching Point of View
5 min
The FCA Participates in Q Visit
Early in October, the Flow Coaching Academy (FCA) welcomed Q members to Sheffield for a Q visit during which they shared practical coaching tools, the FCA improvement roadmap and methodology for improvement coaches.
Supported by The Health Foundation
3 min
Lancashire Teaching Hospital Trust’s CES Big Room leading the way nationally on Cauda Equina pathway
Leading nationally in co-designing a framework for clinical care structured pathway across their integrated care system with key stakeholders.
Healthcare Service Design
5 min
FCA Virtual Cohort 4 supports collaboration and the growth of cultures of continuous improvement
We are excited to welcome another cohort of coaches from Barnet, Enfield and Haringey Mental Health NHS Trust and joining them are their strategic alliance partners Camden and Islington Mental Health Trust.
FCA Methodology (Our Approach)
5 min
The FCA’s Improving with people first course gains ILM Recognised status
The Flow Coaching Academy’s ‘Improving with People First’ course has been validated by ILM, against a set of global quality measures and has been approved as ILM Recognised.
FCA Methodology (Our Approach)
10 min
Head & Neck Cancer Big Room – Continuously improving patient experience
In this article, we talk to Katie and get a Coaches perspective on how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway across South Yorkshire and Bassetlaw ICS in partnership with Chesterfield Royal Hospital.
Healthcare Service Design