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The FCA Brochure 2022/23
This is a historic record of the FCA Brochure that was created to support customers to learn more about the ‘Improving with people first’ course and the wider FCA programme
About the FCA
A coaching perspective through the FCA
A coach’s journey through The Flow Coaching Academy’s ‘Improving with People First’ course is a truly unique experience, find out what they had to say in this article in which different coaches walk us through the stages of the course.
Coaching Point of View
Final Presentation – The Advanced Care Planning Big Room
Here is an example final presentation from Sharmeen Hasan and Anne Spence about the Advanced Care Planning Big Room, Kings College Hospital London
Coaching Point of View
The FCA’s Improving with people first course gains ILM Recognised status
The Flow Coaching Academy’s ‘Improving with People First’ course has been validated by ILM, against a set of global quality measures and has been approved as ILM Recognised.
FCA Methodology (Our Approach)
FCA Connect Event Boosts its Improvement Community
Around 40 trained coaches and FCA friends old and new attended our ‘Connect’ event from across the UK and the overriding comment was that it felt like “coming home”.
Events, Awards & Celebrations
Progress Report Template
Used by Flow Coaches to track their progress towards building their coaching skills taught on the course.
Coaching Skills
What is Public Narrative: Self, Us & Now 2009
Read this Harvard article to learn more about story telling and its role in building your Big Room shared vision.
FCA Methodology (Our Approach)
Secret Mission Coaching Cards
In stage 4 of the course our coaches put improvement into practise and start to learn how to coach others in improvement. These coaching cards are used as part of an interactive exercise to help coaches to develop their skills in different situations.
Coaching Skills
Onboarding – Hopes and Fears template
When Flow Coaches join our course they complete this template about their hopes and fears for the course and the experience ahead of them.
FCA Methodology (Our Approach)
Coaching Development Plan
Stage 6 of the course focuses on how our Flow Coaches are developing, this is a template of a development plan.
FCA Methodology (Our Approach)
First Flow Coaching Academy virtual training cohort graduate
This week, NHS professionals from across the UK, joined FCA faculty in Sheffield for an interactive two-day online celebration event, formally recognising their achievements and graduating them as Flow Coaches.
Events, Awards & Celebrations


