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Head & Neck Cancer Big Room – Continuously improving patient experience
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News Archive
10 min

Head & Neck Cancer Big Room – Continuously improving patient experience

In this article, we talk to Katie and get a Coaches perspective on how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway across South Yorkshire and Bassetlaw ICS in partnership with Chesterfield Royal Hospital.

Healthcare Service Design

Frailty Virtual Ward Big Room Progress at STH
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News Archive
5 min

Frailty Virtual Ward Big Room Progress at STH

Flow Coaches Tom and Kevin talk about how the FCA methodology is supporting their progress and get a sense of the story so far.

FCA Methodology (Our Approach)

FCA Connect Event Boosts its Improvement Community
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News Archive
10 min

FCA Connect Event Boosts its Improvement Community

Around 40 trained coaches and FCA friends old and new attended our ‘Connect’ event from across the UK and the overriding comment was that it felt like “coming home”.

Events, Awards & Celebrations

The FCA is working with The Stroke Quality Improvement for Rehabilitation (SQuIRe) project
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News Archive
10 min

The FCA is working with The Stroke Quality Improvement for Rehabilitation (SQuIRe) project

The Stroke Quality Improvement for Rehabilitation (SQuIRe) project seeks to address the underlying causes of unwarranted variation in community stroke care provision.

Healthcare Service Design

NHS Provider Research 2023
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Learning Reports
25 min

NHS Provider Research 2023

Qualitative and Quantitative research to gather the views of improvement leaders and others involved in quality/continuous improvement work in NHS provider organisations.

Enabling Improvement In Healthcare

Advice: Practiced Flow Coaches share experience of building a Big Room
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News Archive
5 min

Advice: Practiced Flow Coaches share experience of building a Big Room

Coaches training as part of our virtual training cohort in Sheffield were joined by experienced coaches at a ‘Building a Big Room’ workshop. The Big Room is the foundation of the Flow Coaching Academy’s (FCA) methodology and a key component of the training programme.

Coaching Skills

The FCA Explained
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Info Videos
7 min

The FCA Explained

Watch our video which gives you a detailed insight into the FCA and what makes us different.

About the FCA

Solution Focused Coaching summary
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Learning Resources
15 min

Solution Focused Coaching summary

Get some practical coaching skills that help Big Rooms focus on their goals and less on the problems.

Coaching Skills

Troika Instructions
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Learning Resources
15 min

Troika Instructions

During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.

Coaching Skills

Subgroup 8: Improving System Flow and Theory of Constraints
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Learning Sessions
15 min

Subgroup 8: Improving System Flow and Theory of Constraints

The session slides for SG8: Improving System Flow and Theory of Constraints.

Data Skills

Graduation Seminar
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Learning Sessions
40 min

Graduation Seminar

Here are the session slides for the Graduation Seminar.

Events, Awards & Celebrations

Show & Tell Seminar
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Learning Sessions
30 min

Show & Tell Seminar

The session slides for the Show & Tell.

Coaching Point of View