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Head & Neck Cancer Big Room – Continuously improving patient experience
In this article, we talk to Katie and get a Coaches perspective on how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway across South Yorkshire and Bassetlaw ICS in partnership with Chesterfield Royal Hospital.
Healthcare Service Design
Frailty Virtual Ward Big Room Progress at STH
Flow Coaches Tom and Kevin talk about how the FCA methodology is supporting their progress and get a sense of the story so far.
FCA Methodology (Our Approach)
FCA Connect Event Boosts its Improvement Community
Around 40 trained coaches and FCA friends old and new attended our ‘Connect’ event from across the UK and the overriding comment was that it felt like “coming home”.
Events, Awards & Celebrations
The FCA is working with The Stroke Quality Improvement for Rehabilitation (SQuIRe) project
The Stroke Quality Improvement for Rehabilitation (SQuIRe) project seeks to address the underlying causes of unwarranted variation in community stroke care provision.
Healthcare Service Design
NHS Provider Research 2023
Qualitative and Quantitative research to gather the views of improvement leaders and others involved in quality/continuous improvement work in NHS provider organisations.
Enabling Improvement In Healthcare
Advice: Practiced Flow Coaches share experience of building a Big Room
Coaches training as part of our virtual training cohort in Sheffield were joined by experienced coaches at a ‘Building a Big Room’ workshop. The Big Room is the foundation of the Flow Coaching Academy’s (FCA) methodology and a key component of the training programme.
Coaching Skills
The FCA Explained
Watch our video which gives you a detailed insight into the FCA and what makes us different.
About the FCA
Solution Focused Coaching summary
Get some practical coaching skills that help Big Rooms focus on their goals and less on the problems.
Coaching Skills
Troika Instructions
During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.
Coaching Skills
Subgroup 8: Improving System Flow and Theory of Constraints
The session slides for SG8: Improving System Flow and Theory of Constraints.
Data Skills


