The FCA is working with The Stroke Quality Improvement for Rehabilitation (SQuIRe) project

17 October 2022 | 10 min

The Stroke Quality Improvement for Rehabilitation (SQuIRe) project seeks to address the underlying causes of unwarranted variation in community stroke care provision.

The Stroke Quality Improvement for Rehabilitation (SQuIRe) project seeks to address the underlying causes of unwarranted variation in community stroke care provision. The overall aim of the project is to improve the quality of community-based stroke care as evidenced by improving clinical outcomes and patient experience.

They have chosen to work with the Flow coaching Academy to improve the ways that patients receive care along stroke pathways.

The coaches have been selected from Integrated Stroke Delivery Networks across the Yorkshire and Humber Region and include clinicians from community stroke services who are experienced in the stroke pathway.

Luke Morton

The network has been brought together by Luke Morton, SQuIRe Manager, who gained funding allocation for Quality Improvement within stroke pathways.

Luke researched a number of improvement programmes and decided to get involved with the Flow Coaching Academy as he valued their action-learning approach that is supported by a structure which provides the rhythm and pace for implementation.

The FCA first met Luke Morton when he trained as a coach back in 2017 and later joined the core team as a faculty member in 2019. Now, in his new role as SQuIRe Manager, Luke has found that the FCA’s methodology is applicable to the work he’s currently doing within ISDNs.

As a coach and subsequently as a member of the faculty I can see how the Flow Coaching Academy can help people develop the technical QI skills and the team coaching skills needed to support Quality Improvement work in their systems and services in a very practical way.
Luke Morton, SQuIRe Manager

The FCA develops these skills by providing safe and empowering spaces in order to build active participation and create a community of trust and collective ownership.

“I believe this approach will work really well with Community Stroke services across the Yorkshire and Humber region as they look to implement the National Model for Integrated Community Stroke services working with acute providers, local authorities and the third sector.”

The Flow Coaching Academy has established ways of teaching worthwhile coaching skills and concepts such as the COM-B model and the ladder of inference. These essential skills will help the coaches to facilitate conversations and support relationships within their teams along stroke pathways. Find out more from the video below.

From personal experience of training on the programme and building my own Big Room, The Flow Coaching Academy is more than just a training programme. The Flow Coaching Academy supports coaches to use the skills they are learning in a practical way delivering quality improvements in the places they work. It provides a network of fellow professionals working in similar areas facing similar challenges and access to a wider network of QI professionals who can support with solving some of the persistent challenges.

Luke commented that Quality improvement is not often embedded into common practice amongst stroke pathways and expressed his hopes for the future having worked with the FCA:

“I think participating in the Flow Coaching Academy will help teams and services develop a culture for quality improvement and improve stroke services for patients across Yorkshire and Humber leaving a lasting legacy and supporting the implementation of the National Model for Integrated Community Stroke Services.”

The coaches are currently in their 2nd month of learning along with Coaches from Parkinson’s UK and their Excellence network. We look forward to working with them in their first 2 day session where they will look at Stakeholder Analysis and Process Mapping as well some coaching skills such as Story Telling and Active Listening. Find out more about the Parkinson’s Excellence Network.