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What is the FCA?
Watch our video ‘What is the FCA?’ to find out more about the Flow Coaching Academy to learn about how we help others to continuously improve patient care
About the FCA
Sheffield Teaching Hospitals use their FCA’s methodology to enable implementation of the Frailty Virtual Ward
The NHS is increasingly introducing virtual wards to support people and monitor their condition at the place they call home, including care homes.
Enabling Improvement In Healthcare
Frailty Virtual Wards from an Acute & Community care perspective
Welcome to the latest update on Sheffield Teaching Hospitals (STH), Frailty Virtual Ward Big Room. We are 5 months on from our last article in which we explored the Big Room Coaches’ perspective, roadblocks and key learnings.
Healthcare Service Design
The FCA’s Improving with people first course gains ILM Recognised status
The Flow Coaching Academy’s ‘Improving with People First’ course has been validated by ILM, against a set of global quality measures and has been approved as ILM Recognised.
FCA Methodology (Our Approach)
Final Presentation – Leeds Stroke Big Room
Here is an example final presentation from Katie Johnson & Sinead Stanley about the Leeds Stroke Big Room.
Coaching Point of View
Frailty Virtual Ward Big Room Progress at STH
Flow Coaches Tom and Kevin talk about how the FCA methodology is supporting their progress and get a sense of the story so far.
FCA Methodology (Our Approach)
The FCA is working with The Stroke Quality Improvement for Rehabilitation (SQuIRe) project
The Stroke Quality Improvement for Rehabilitation (SQuIRe) project seeks to address the underlying causes of unwarranted variation in community stroke care provision.
Healthcare Service Design
The FCA is working with the Parkinson’s Excellence Network
Parkinson’s Excellence Network choose the Flow Coaching Academy’s Methodology to improve multidisciplinary care for people with Parkinson’s.
About the FCA
Kindness, compassionate leadership and putting people first – FCA reflections on Sheffield’s Improvement Expo 2022
The FCA team recently attended Sheffield Teaching Hospital’s Improvement Expo 2022 which included a host of inspiring and interesting sessions.
Events, Awards & Celebrations
Mr Potato Head – instructions
A well known exercise in the Quality Improvement community and not a concept developed by the FCA. These are instructions to use the online tool to help Flow Coaches appreciate improvement in practise.
Improvement Tools
Troika Instructions
During the coaching development stage in the course Flow Coaches try an exercise called Troika. Troika Consulting is a facilitation technique that leverages neurodiversity and active listening to generate reflections, observations, and insights for participants.
Coaching Skills


