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To help with understanding a Driver Diagram, take a look at these examples.

Here are the session slides for the Graduation Seminar.

Here is everything you need to know about the role a Flow Coach can play when making pathway improvements that stick.

The session slides for the Show & Tell.

Following a competitive recruitment process, Tom Downes, Consultant Geriatrician and Clinical Lead for Quality Improvement at Sheffield Teaching Hospitals has been confirmed as the BGS’s new Vice President for Clinical Quality after being a member of the society for years.

If people do not understand why the change is needed or the purpose behind it, they can often be resistant to the changes you are trying to make. In this blog we focus on how to overcome resistance and move conversations forward.

The session slides for the Coaching Development Seminar.

Feedback – whether you are the giver of receiver – can frequently be seen as something to fear or be anxious about. However, the process is important to help you and your team develop, build good relationships, and improve.

Participants from Sheffield’s Sepsis Big Room celebrated World Sepsis Day today to help raise awareness of the symptoms associated with the condition and make others realise its just as severe as a heart attack.

The session slides for the Action Phase Seminar.

How humble enquiry can help build relationships and overcome problems

Flow Coaching Academy is delighted to announce that two projects from across its network have been shortlisted at this year’s HSJ Patient Safety Awards, recognising their outstanding contribution to healthcare.