Quality is Personal – Learning to Draw
Here is Rachel Chappell’s presentation about her Q is P journey
Part way through the course coaches are given the chance to practice what they have learnt about the quality improvement process with a personal change over a 3 month period. In their presentation they reflected on the process and what they have learnt about change which they can translate into their Big Rooms.
This is the Q is P shared by Rachel Chappell
