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How does the FCA work?
Watch our video to learn more about how the FCA programme works to enable improvement in healthcare.
About the FCA
What is the FCA?
Watch our video ‘What is the FCA?’ to find out more about the Flow Coaching Academy to learn about how we help others to continuously improve patient care
About the FCA
Coaching & Leading Improvement
Patient flow in the NHS refers to a patient’s progression through the various stages of care in the healthcare system. Read this article to learn how focusing on patient flow management offers a solution to reduce waiting lists and backlogs .
Coaching Skills
Final Presentation – The Advanced Care Planning Big Room
Here is an example final presentation from Sharmeen Hasan and Anne Spence about the Advanced Care Planning Big Room, Kings College Hospital London
Coaching Point of View
FCA survey for NHS provider organisations in England: responding to NHS Impact
In 2023 the Flow Coaching Academy, with support from the Health Foundation, ran an online survey to gather the views of improvement leaders and others involved in quality/continuous improvement work in NHS provider organisations.
Enabling Improvement In Healthcare
Sheffield’s Central FCA team exhibit at NHS Confed Expo in Manchester
The team spent 48 hours spreading the FCA magic at the UK’s biggest and most significant gathering of healthcare professionals.
Events, Awards & Celebrations
Frailty Virtual Wards from an Acute & Community care perspective
Welcome to the latest update on Sheffield Teaching Hospitals (STH), Frailty Virtual Ward Big Room. We are 5 months on from our last article in which we explored the Big Room Coaches’ perspective, roadblocks and key learnings.
Healthcare Service Design
FCA Virtual Cohort 4 supports collaboration and the growth of cultures of continuous improvement
We are excited to welcome another cohort of coaches from Barnet, Enfield and Haringey Mental Health NHS Trust and joining them are their strategic alliance partners Camden and Islington Mental Health Trust.
FCA Methodology (Our Approach)
The FCA’s Improving with people first course gains ILM Recognised status
The Flow Coaching Academy’s ‘Improving with People First’ course has been validated by ILM, against a set of global quality measures and has been approved as ILM Recognised.
FCA Methodology (Our Approach)
Head & Neck Cancer Big Room – Continuously improving patient experience
In this article, we talk to Katie and get a Coaches perspective on how the Flow Coaching Academy’s (FCA’s) methodology has made a difference to the way patients experience care in the Head and Neck Cancer pathway across South Yorkshire and Bassetlaw ICS in partnership with Chesterfield Royal Hospital.
Healthcare Service Design


