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Feedback – whether you are the giver of receiver – can frequently be seen as something to fear or be anxious about. However, the process is important to help you and your team develop, build good relationships, and improve.

A ground-breaking collaboration between the Royal Devon and Exeter NHS Foundation Trust (RD&E) and Devon Partnership NHS Trust (DPT) in connecting the physical and mental health services for gastroenterology patients, has been named the Mental Health Initiative of the Year, at the 2021 HSJ Patient Safety Awards.

Participants from Sheffield’s Sepsis Big Room celebrated World Sepsis Day today to help raise awareness of the symptoms associated with the condition and make others realise its just as severe as a heart attack.

How humble enquiry can help build relationships and overcome problems

Using the COM-B model to develop new habits to allow improvements

Key speakers discuss ways to maintain and improve healthcare services amidst COVID-19

Flow Coaching Academy is delighted to announce that two projects from across its network have been shortlisted at this year’s HSJ Patient Safety Awards, recognising their outstanding contribution to healthcare.

Use our ‘effective meeting skills’ to ensure you and your team effectively run meetings and are productive.

As part of Dying Matters week, our Internal Communications Officer Emma Perkins spoke to coaches from across the FCA network coaching End of Life Big Rooms.

The Flow Coaching Academy (FCA) welcomed coaches from Barnet Enfield and Haringey Mental Health NHS Trust, King’s College Hospital NHS Foundation Trust and Sheffield Teaching Hospitals NHS Trust, to its 2021 training programme this week.

A panel of experts discussed how nurses can work to tackle flow challenges and make improvements to the way patients experience care.

Improvement capability to be built in 32 coaches